Commitment to Data Protection 

SuperSportBet (Pty) Limited is dedicated to safeguarding your personal information. This Privacy Policy is prepared in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and considers the requirements of the General Data Protection Regulation (GDPR). 

 

About Us 

The SuperSportBet Scores app and website are operated by SuperSportBet (Pty) Limited, registered under company number 2021/962295/07, with offices at 9th Floor Auto Atlantic Building, 30 Vasco Da Gama Street, Cape Town, 8000. This policy explains how we collect, use, store, and protect your personal data when you use our products. 

 

Data Collection 

We gather personal data when you use our products or provide information to us directly. This includes details such as your device type, IP address, browser, operating system, location data (if enabled), and how you interact with our services. Data may also be collected from third-party sources, such as service providers, partners, or publicly available platforms, to ensure compliance with regulations and enhance our services. 

 

Data You Provide 

When you create an account, participate in promotions, or communicate with us, you may provide personal details including your name, email, mobile number, and country of residence. You can also share optional information when interacting with community features or contests. 

 

Automatically Collected Data 

We automatically collect information through log files, cookies, analytics tools (e.g., Google Analytics), and location data (if permitted). These are used to operate and improve our services, personalise user experience, and meet regulatory requirements. 

 

How We Use Your Data 

Your personal data is processed to: 

  • Provide, maintain, and enhance our products. 

  • Respond to queries, support requests, and feedback. 

  • Send essential communications such as confirmations, technical updates, and security alerts. 

  • Inform you about promotions, offers, or products (with your consent or where legally permitted). 

  • Verify your identity, manage your account, and create user profiles to improve our services. 

  • Conduct analytics and statistical research to improve user experience. 

  • Comply with legal or regulatory obligations. 

Anonymous data may be created by removing identifiable information and used for analysis or other legitimate purposes. 

 

Disclosure of Information 

Your data may be shared with authorised third parties, subsidiaries, payment processors, service providers, or in the event of corporate transactions (e.g., mergers or acquisitions). We ensure any third party handling your data maintains adequate protection standards. 

We may disclose information to comply with legal requirements or when you have provided consent. 

 

Legal Basis for Processing 

We process personal data based on: 

  • Your consent (e.g., for marketing or non-essential cookies). 

  • Contractual obligations (e.g., account registration). 

  • Compliance with legal requirements. 

  • Legitimate interests that do not override your rights. 

 

Your Rights 

You have the right to: 

  • Access the personal data we hold about you. 

  • Request corrections to inaccurate or outdated information. 

  • Opt out of marketing communications. 

  • Request deletion of your account. 

 

Data Security and Retention 

We implement security measures, including encryption, to protect your data. However, due to the nature of the Internet, we cannot guarantee absolute security. Personal data is retained only as long as necessary to fulfil the purposes outlined in this policy or meet regulatory requirements. 

 

Third-Party Links 

Our products may link to external websites. We are not responsible for the privacy practices of these third parties. We recommend reviewing the privacy notices of any site you visit. 

 

Children 

Our services are not intended for individuals under 18. If we inadvertently collect information from minors, we will delete it as soon as possible. 

 

Contact 

For queries, contact us at [email protected]. Complaints can also be lodged with the Information Regulator at [email protected] or by visiting www.justice.gov.za/inforeg.